We know you’re busy!

Access your account through the website to pay online, view your consumption history or even sign up for e-Bill and receive your monthly bill by email.

Browser error message when trying to access sign-in or set-up online account access?

Visa, Mastercard and Discover are accepted.

Questions? Send us an email or call 254-299-CITY (2489)
View a sample water bill

Other ways to pay:

City of Waco Water Office
425 Franklin Avenue
Waco, Texas 76701
Lobby: Monday - Friday 9 a.m. to 5 p.m.
Drive-Thru: Monday - Friday 7:30 a.m. to 5:30 p.m.

HEB Stores
9100 Woodway Drive, 1301 Wooded Acres Dr.
801 N. IH-35, 1110 S. Valley Mills Dr.
3801 N. 19th St., 1102 Speight Ave.

Automatic Bank Draft:

You can setup Automatic (Recurring) Bank Draft through your account online.

Pay by Phone:

You may also pay by phone at (254) 299-CITY (2489) with Visa, Mastercard or Discover.